common questions

Can I return a product?

Yes... after you receive your order, we provide you with a maximum of 24 hours to submit a return request via the contact number.

You can verify the validity and quality of the product before requesting a return

If the product is opened, affected by sunlight, or damaged in any way, we apologize for returning all types of products.

• Orders outside the Kingdom of Saudi Arabia are not returnable.

Q: How long is the period allowed to return or exchange the product?

The allowed period is 24 hours from the date of receipt of the request.

Q: In the return process, how can I get a refund for my payment?

The amount will be refunded after the product reaches us and its condition is verified, and then the amount is transferred to your account within one to three working days.